QuickBooks error 6190 occurs when users try to open their company files in QuickBooks Desktop. A user might get an error description with the error pop-up, stating, “QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.” Usually, such a company file arises when the ND and TLG configuration files, which let QuickBooks open the company file, are damaged or corrupted. With this post, we are going to discuss with you all the possible reasons that can trigger error 6190 alongside their troubleshooting solutions.
Want to get rid of QuickBooks error 6190 without going through the tiresome troubleshooting procedure? If yes, feel free to contact our QuickBooks error support team at (844-888-4666) and get the error resolved in no time.
What are the reasons that can trigger QuickBooks error code 6190?
Apart from the damaged ND and TLG configuration files, there are several other reasons that can trigger QuickBooks error code 6190, such as:
- Due to outdated QuickBooks Desktop.
What should you do to resolve QuickBooks error 6190?
Solution 1) Repair ND and TLG configuration files by making changes to their names
- On the keyboard, press Windows + E keys at once to open File Explorer.
- Open the folder that contains QuickBooks company files by navigating to the following path: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.
- In the folder, search for the files with the same file name as the company file but with extensions .nd and .tlg (company_file.qbw.nd and company_file.qbw.tlg)
- Right-click the .nd file and choose the Rename option.
- Add the text “OLD” at the end of the filename.
- Similarly, add the text “OLD” at the end of the .tlg filename.
- Now, open the QuickBooks Desktop application and try to sign in to the company file.
Solution 2) Get the QuickBooks Desktop application updated to the latest release
- Press the Windows key on the keyboard to open the Start menu.
- Type “QuickBooks Desktop” into the search box and right-click the QuickBooks Desktop version that you want to update.
- Choose the Run as administrator option and then type the admin password of QuickBooks.
- On the keyboard, press Windows + R keys to open the Run command window.
- Type “C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files” into the Run dialog box.
- In the folder, look for the company file (with the .qbw file extension) and right-click it.
- Press & hold the Alt key on the keyboard, and at the same time, choose the Open option.
- On the No Company Open window, select the Help menu, and then choose the Update QuickBooks Desktop option.
- On the Options tab, select the Mark All option.
- Move on to the Update Now tab, checkmark the Reset Update checkbox, and then click on the Get Update option.
- Close down the No Company Open window and open QuickBooks Desktop.
- At last, select the Yes option when QuickBooks asks for your permission to install downloaded updates.
If the QuickBooks error 6190 persists even after implementing all the troubleshooting solutions mentioned in the post, then there might be some issues with the location of the company file. Our recommendation for you is to copy the company file on the desktop and then manually open it in QuickBooks Desktop. For additional troubleshooting assistance, you can also get in touch with our QuickBooks error experts at (844-888-4666).