What is QuickBooks Web Connector Error and How to Resolve it?

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QuickBooks is a well know accounting software that has many features and thus many advantages. One advantage is that the QuickBooks web connector allows you to connect QuickBooks to third-party applications. However, one slight disadvantage of using QuickBooks is that the errors are inevitable. The Web connector errors get triggered while connecting to QuickBooks, or sometimes the web connector fails to run. QuickBooks Web Connector error can get triggered due to many causes. You can fix the error using different solutions, depending on the cause of the error. This article is aimed to explain the different web connector errors, their causes, and the solutions. Read the complete article to know more about QuickBooks Desktop Web connector Error.

If you need technical assistance for the error’s troubleshooting, dial 1.800.579.0391 and get help from a QuickBooks Professional.

Troubleshooting procedure of Web Connector Error

For Error 1006– QuickBooks Web connector failed to run

Cause: the error gets triggered when the web connector is unable to locate the QWCLOG.txt file that is necessary to work.

Solution: You need to check the file’s permission to fix the error. The steps to check the file’s permissions are listed below:

  • First, open Windows File Explorer.
  • Search the file through folder path C:\User\Public\AppData\Local\IntuitQuickBooks Web Connector\version directory.
  • Locate the file and ensure that it is not write-protected.
  • Open the web connector again to check if the error is fixed.

For error 1085– QuickBooks was unable to write the log file. QuickBooks will open without writing to the log file.

Cause: the error was triggered due to the damaged or missing QWCLOG.TXT file.

Solution: you can resolve the error by either deleting the web connector error if you haven’t connected any third-party applications to QuickBooks or renaming the log file if you use the web connector error. The steps for both the solutions are given below:

If not connected to third-party applications

  • First, Make sure you are logged in as Windows Administrator.
  • Next, open File Explorer.
  • Then go to this folder using the path C:\Program Data\Microsoft\Windows\Start Menu\Programs\Startup.
  • After that, you need to right-click QuickBooks web connector and click Delete.
  • Finally, restart the system and open QuickBooks.

If connected to third-party applications

  • First, close QuickBooks, and then web connector.
  • Then open file explorer and go to C:\ProgramData\Intuit\QBWebConnector\log.
  • Search and right-click the QWCLOG.TXT file.
  • Select Rename and change the file name to QWCLOGOLD.TXT.
  • After that, open the web connector.
  • Restart your system to apply the changes you just made.
  • Finally, open QuickBooks again and log in to your third-party applications


The information provided above in this article is to explain what a web connector error is and how to deal with it. The solutions for two common web connector errors are given in this article. Several other web connector errors get triggered due to different causes and have different solutions. If you are struggling with QuickBooks Web Connector Error and need help troubleshooting the error, dial 1.800.579.0391 and get technical assistance from a QuickBooks Expert.


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