Managing British Airways’ Booking System calls for one’s expertise in the aviation sector. A successful air carrier manager not only meets client objectives but also makes an effort to ensure that the company does well. The primary aim of the airline management team is to provide customer satisfaction and maintain their premium quality standards.
Airline management employs a number of different methods to achieve its objectives. Some of the most common methods used by airline companies include: boarding level bookings, online bookings, airway visibility and ticket sales. In order to meet all of these aims efficiently, one has to be in a position to successfully plan the airline’s strategy. The process of managing airline bookings includes five main steps, which are: pre-booking, bookings, inventory, upgrade, and check-in. Each of these steps has a specific role to play; hence, it is imperative for airline managers to effectively manage them.
The primary objective of boarding level bookings is to maximize the customer experience. Passengers can access the boarding areas of the airline to collect their luggage. Once they are done with this, they can then proceed to the carousel and receive their own boarding pass. Customers are usually free to wander about, so there is no constraint on their movement. This is especially advantageous for wheelchair bound passengers. Without the constraint of others, wheelchair bound customers can easily move about and explore the surroundings of the airline.
Booking is the next crucial stage, which is done once a passenger has received their boarding pass. This is a time when the passengers will be required to undergo security screening. Passengers have the right to ask for any additional screening procedures. It is important for the airline to understand that screening procedures need to be undertaken in order to ensure the safety and security of their customers.
Once all passengers have been screened and passed through the security checks, they will be provided boarding passes. The boarding passes should then be used to gain entry into the aircraft. It is important for the airline management to monitor the number of passengers as well as the status of each one. A single mistake at any step in the booking process will lead to a quick cancellation of the flight. The procedure of booking should be carefully monitored to avoid any undesirable delays.
The next stage is to monitor the journey progress of the passengers. If an airline manages to provide satisfactory information to customers about the progress of their flight, they will receive positive feedbacks and positive word of mouth advertisements. All this ultimately leads to more profits for British Airways.