It would not be an embellishment to say that the canteens in schools and corporations are the salvation spots of the institutions. The canteen is the place that preponderance the connection among students and teambuilding for employees takes place. This makes the canteen one of the epicenters that must be treated with utmost seriousness and never overlooked as just space. To achieve that, the company/ school must start by adding value to their canteens.
Canteen service can be seen as a quality of many features, first being the quality of food. The organization must see that the quality of food in the canteen not only tastes good but also meets the nutritional value. The service provider should seek a menu that forbids monotony and exercises value addition. Secondly, the administration should also see that the area where the food is prepared or stored in the canteen is clean, hygienic and not susceptible to any foodborne disease.
The seating arrangement is also another aspect of improving the canteen service. It should be retained that the employees/ students who visit the canteen should not have to wait for long to find their seating. The administration should fulfill this by studying the average crowd that is present in the canteen at any given time of the day.
Maintaining an easy to identify and relatable menu is another service that will boost the canteen sales and the involvement of the students/ employees. To begin with, the canteen must choose a menu that not only meets the dietary recommendations but is also pocket-friendly to the buyer.
Most of the canteen services in schools or the corporations are outsourced these days. This means that the administration needs to be extra careful in doing so. There should be a comprehensive background check of the caterer and assure that they have all the legal documents in place to run the canteen.
Once the verification is obtained, the administration should allocate a supervisor or constitute a team that will keep routine checks in place to secure that the canteen services are being met as per the original contract. They need to check that the caterer does not provide an inferior quality of food to increase his profit margin. Any outbreak of food-related incidents can be a nightmare that the administration should try to avoid at all costs. In case the corporate/ school decides to run the canteen on their own, the same optics apply to them as well.
The administration can also invest in hiring an independent food auditor who will be responsible for inspecting the food quality and the state of the canteen in a timely fashion.
The canteen should exclude all the food items that may tend to attract bad eating habits. This especially applies if the canteen is being run in the school. Since children are young and impressionable, it is easier for them to fall for foods that are unhealthy and may cause harm in lateral years. As a thumb rule, the canteen should not promote any processed food, as it causes more harm than good. Likewise, confectionery and high sugar food items should also be secondary if not disallowed in the company policy.
Lastly, the canteen must ensure that the area allotted to them is well lit and does not give a gloomy vibe. A well-lit systematically arranged area will not only help the place look better but also please the eyes. As the saying goes, ‘we eat what we see’, it becomes very important for the canteens to ensure that the place and food look appealing and exhales freshness.
Canteens are nodal points where people come to relax and find comfort amid the slogging busy hours of the day, and good canteen service will only add to this reputation.